Mercury Institute staff can be approached to gain advice on academic and personal issues. Staff at Mercury Institute will offer professional and confidential advice in areas where they can help and will ensure that all efforts are taken to ensure a positive learning experience is achieved.
Whilst all staff employed by Mercury Institute have the responsibility to provide support to all students, the RTO shall nominate a ‘Student Support Officer(s)’ who will be available to all students, on an appointment basis, through the standard RTO hours of business.
Student Support Services include the following:
- Medical and Emergency Services
- Safety and Security
- Academic Support
- Career Development Workshops
- LLN and Technology Support
Student Support Officer: Jackie Ge
Phone: 03 9654 0101
Students can access the student support officer directly or via student administration and an appointment will be organised as soon as practical.
All Student support services are at no additional cost to the students.